Effective Date: 01-05-2025

At PETCOM, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, petcom.shop.

Information We Collect

We only collect the personal information you voluntarily provide when you:

• Place an order
• Create an account
• Contact us through our forms or email
• Subscribe to our newsletter (if applicable)

The types of personal data may include:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Order history

Use of Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases or inquiries
• Provide customer support
• Improve our services and website
• Comply with legal obligations

Cookies and Tracking

We respect your privacy. Our website does not use third-party cookies, analytics, or tracking technologies.

We may use essential first-party cookies only for the purpose of enabling core site functionality (such as maintaining your cart or login session), and these are not used for tracking or advertising purposes.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties.

Your data is strictly used for order fulfillment and site operation, and always under confidentiality agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

PETCOM
Email: [email protected]
Phone: +961 81 485 971